Announcements

Gmail compose window changes

posted Nov 26, 2012, 5:34 AM by Rand Hall

Google is changing the way you edit email messages. It is quite a bit different. More info and a helpful video can be found here.

MCEmployee wireless connection info

posted Sep 18, 2012, 12:31 PM by Rand Hall   [ updated Sep 25, 2012, 5:30 AM ]

Part of the campus-wide wireless upgrade is a new employee-only network, MCEmployee. This network is designed to provide secure authenticated access to systems containing sensitive college information. The old Pfrancing network will be turned off at the end of September. Switching to the new network is easy and can be done at any time.

College-owned Windows computers: Simply select the MCEmployee network from the popup list of wireless networks. (Be patient. It may take a few moments to configure itself.)
Personal Windows computers: Please visit the Help Desk for assistance
Macintosh computers: Identify your Mac OS version by clicking the Apple menu and selecting "About this Mac". (Full documentation attached.)

Mac OS 10.7 - 10.8
  1. Download the attached “Settings_for_MCEmployee.mobileconfig” file
  2. Click "Continue"
  3. Click "Install"
  4. Enter your username and password and click "OK"
  5. Reboot your Mac and log in
Mac OS 10.6
  1. Click the Wireless icon in the tool bar and select “Network Preferences”
  2. Click “Advanced”
  3. Click the “802.1x” tab 
  4. Click the + sign in the lower left and select “Add Login Window Profile”
  5. Click the drop down arrow on the right for “Wireless Network” and select “MCEmployee”
  6. Click “OK” 
  7. Click “Apply” 
  8. Enter your username and password and click "OK"
  9. A Certificate confirmation will pop up, click “Continue”
  10. Enter your username and password and click "OK" (again)
  11. Log out and then back in
Personal Macintosh computers: Please visit the Help Desk for assistance
Mobile devices: If you need to access sensitive information with your mobile device please visit the Help Desk for assistance.

Are you already configured to connect to MCEmployee?

If you have ever connected to Pfrancing (or the even slower MCGuest) with your computer it will keep trying until you tell it to stop!



Windows: Click Pfrancing in the list of available networks and uncheck “Connect automatically”
Macintosh: Under System Preferences > Network > Airport, click the 'Advanced' button and delete Pfrancing from the Preferred Networks list
If you encounter any difficulty please visit or call the Help Desk (x3500).

Resident move-in info

posted Aug 20, 2012, 6:53 AM by Rand Hall

The annual resident move-in announcement was recently sent to all students. It has updated information about the student network. Highlights include:
  1. The new MCStudent wireless network password
  2. Personal wireless routers and access points are now strictly prohibited
  3. Phones and tablets need to log into SafeConnect now just like PCs and Macs

Google+ Available

posted Jun 14, 2012, 9:03 AM by Rand Hall   [ updated Jun 28, 2012, 8:29 AM ]

Google+ is now available with your merrimack.edu address.

What is Google+?

Google+ is sort of like Facebook...but different. Most people will continue to use Facebook for personal relationships. Google+ is integrated with many of the other Google applications like Mail and Docs. People tend to gravitate to Google+ for professional/educational uses. 

Where can get more info and activate Google+?

You can get started with Google+ at www.google.com/+/learnmore/.

Here are a few interesting videos to give you a sense of what Google+ is about:

Google+: Fun with Hangouts

Why Google+?

Google+ Mobile

The BEST case ever for Google+

31 Ways to Use G+ in Higher Education

Google+ Events




What happens when I leave the college?

Before you leave the college make sure you save your Google stuff! You can backup most Google content here.







Google Docs Becomes Google Drive

posted May 14, 2012, 7:04 AM by Rand Hall   [ updated May 17, 2012, 12:31 PM ]

Google Drive is a new way to access and share all of your files and folders, at any time and on any device. Google Drive replaces and enhances what you know today as Google Documents.

What is Google Drive?

Think of Google Drive as your personal stash of files and folders that follows you wherever you go - it lets you keep everything and share anything. With Google Drive, you can access files, folders, and Google Docs from a web browser or any device where you've installed a special Google Drive application.

Your Google Drive is still "in the cloud" and available at Mackapps, but you can also install the desktop and mobile application to access your files directly from your computer, smartphone, or tablet. Google Drive's built-in sync capability ensures that your files, folders, and Google Docs are the same on all your devices.

Caution: Google Drive makes it easy to move and (mistakenly) share large amounts of information. Sensitive information should not be stored on your Google Drive.

When will this change take place?

Google will be rolling out this change gradually over the next two months.

Do I need to do anything?

No. Once the change is complete all of your current Google Docs will have been moved to your Google Drive.

How is the Google Drive online interface different from my current Google Documents List?

The Google Drive online interface looks similar to the Google Documents List you're used to, with a few key differences:

  • Collections are now called Folders.

  • When you first switch to Google Drive, a new folder called My Drive contains:

    • Documents that you own or have previously uploaded
    • Folders you own and the items contained within (regardless of ownership)
  • Other items that would have previously appeared in the Home view can easily be found elsewhere. You can choose different views and filters to see recently opened documents, starred items, documents that have been shared with you, items owned by a particular person, files of a particular type, and more.

  • You'll have powerful new options to search, sort, or preview your files before opening them.

See the Google Drive user help to learn more about Google Drive versus your Documents List, and how to navigate your Google Drive online interface.

How much storage do I have for my Google Drive files?

Google Drive increases Google Docs' storage limit from 1GB to 5GB!

How do I try out Google Drive as soon as possible?

Prior to the full transition there will be a short "opt-in" period starting sometime after 5/14. To opt-in:

  1. In your browser, go to drive.google.com/start.

  2. Click Sign in and log in with your full email address and password.

    (Prior to the opt-in period the following message will be displayed: Google Drive is not yet enabled for the Merrimack College domain.)

  3. The first time you access your Google Docs after opting in you will be welcomed to Google Drive and have the option of installing the Google Drive application. 

Where can I get more information?

To get started with Google Drive, visit the Google Apps Learning Center.

Please fee free to call the Help Desk at x3500 or email them at AskIT@merrimack.edu.

New ITS Announcement Page

posted May 10, 2012, 5:19 AM by Rand Hall

Please check this page regularly for ITS announcements.

If you ever have any questions please call the Help Desk at x3500 or email them at AskIT@merrimack.edu.

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